Payment possibilities

On Linsenmax, you can pay for your purchases using different means:

• Payment by invoice* ;

• By credit card ;

• Via PayPal ;

• Via Post Finance ;

• Via TWINT ;

• By Amex;

*Invoices are payable within 30 days after sending the package. We reserve the right to request clarification regarding credit worthiness.

We have entrusted the invoicing to our partner MF Group Factoring SA/Powerpay. They reserve the right to request a credit check. If you have any questions regarding invoicing, please contact MF Group Factoring SA/Powerpay: 058 806 06 00 or by e-mail: info@powerpay.ch

Learn more about payment methods at Linsenmax

Our billing system is based on a credit check that is carried out when you register or change your address, as well as when you place an order.

The credit check takes into account the billing address you provide during authentication. In particular, this is compared with your name.

A change of name that has not yet been officially updated and registered, a move or even the entry of your professional address may therefore cause our system to detect an anomaly and refuse payment by invoice. An unregistered building or residence, e.g. at your partner's, may also explain a refusal to pay since our online space.

You should therefore always ensure that the information in your personal space is up to date.

We also reserve the right to refuse certain payment methods, in general or for certain customers, without further justification. To know more : Consult our general conditions of sale

Payment on account is handled by our partner MF Group Factoring SA/PowerPay. By purchasing on account, you accept, in addition to the general sales conditions of Linsenmax, those of our partner MF Group POWERPAY.

• The first invoice will be sent free of charge by e-mail as soon as your order has been dispatched, with a maximum payment period of 30 days. You have the choice of paying the entire invoice or a minimum of 10% of the amount due each month.

• If the payment deadline is not met, you will receive the invoice again in the month following the payment deadline under the name of "Monthly Invoice", this time by post with a delivery charge of CHF 2.90. Monthly invoices must be paid before the end of each month. You always have the option of paying the entire invoice or a partial payment of at least 10% of the amount due.

• If the payment deadline is not met, you will receive a first reminder with a fee of CHF 18, in addition to shipping costs of CHF 2.90 and interest.

• If the payment deadline is still not met, you will receive a second reminder with a fee of CHF 28, in addition to shipping costs of CHF 2.90 and interest.

• If the payment deadline is missed again, you will receive a 3rd and final reminder with a fee of CHF 38, in addition to the shipping costs of CHF 2.90 and the interest due. If the new and final payment deadline is not met, MF Group POWERPAY will take the necessary steps to collect the full amount due by legal means.

If you haven't received your invoice by email, don't forget to check your spam folder as it may have slipped through. Alternatively, do not hesitate to contact our partner MF Group POWERPAY directly by filling in the contact form, calling the hotline on 058 806 06 00 or sending an email to info@powerpay.ch.

 

You may have a Linsenmax promotional code. First of all, make sure that it is valid (see expiry date), you can then enter it when step 2 of your order, “Cart”. Pay attention to upper and lower case letters when entering your promotion code. Here are the steps to follow:

1. Select your products as usual in the shop;

2. Click on your basket;

3. You will see an insert on the right "Add a promo code" where you can enter your promo code in the appropriate field;

4. Immediately after entering, you will be able to see if the promotion code has been validated;

5. If the promotion code is no longer valid or is intended for another person (in which case, please check that you have not registered more than once), a message will appear stating "The promotion code is not valid".

6. If applicable, a message stating "The promotion code is valid" will appear directly below the input field, as well as a check mark and the amount deducted in CHF to the right of the input field.

When you want to use your promotional code, you must make sure that it is valid (see expiry date). This may be limited to a Linsenmax product category, to a specific product (cleaning products, contact lenses) or to a group of customers (e.g. new customers).

• If a message appears indicating that the code is no longer valid, then it has probably expired and can no longer be used.